|
iHost Solutions offers managed colocation services from multiple data center locations within the Columbus, Ohio metropolitan area. The facilities consist of a secure, high availability IT environment that serves iHost customers as their Production IT data center, disaster recovery site, data backup site or website hosting site at a price much lower than the cost of building their own IT infrastructure and support. Our colocation facilities are equipped to handle a diverse setup of applications ranging from partial rack single servers to multiple full rack enclosures. We also offer customers floor space to setup their own rack enclosures in our facility.
Companies can contract with iHost to provide customized network management and systems administration support services performed by certified engineers employed by iHost. This is particularly valuable to companies needing a person on-site at the iHost data center to work with the company’s equipment and a company person is not available to go on-site.
The high availability IT environment within the iHost data center facilities includes the following features:
- 2600 square feet raised floor space
- Three-phase Uninterruptable Power Supply (UPS)
- 20 amp circuits with duplex outlets provided per rack enclosure
- HVAC sufficient to maintain an ambient temperature between 50? F to 86? F and relative non-condensing humidity between 20% and 50%
- Redundant Tier-1 high speed Internet connections with BGP routing optimization and automatic failover
- UPS and backup electrical generators at each data center ensure uninterrupted service in the event of an electrical utility outage.
- Environmental temperature, humidity and halon protection
- 24 X 7 controlled key card access monitored by iHost with closed circuit TV within data center
- Scheduled access to the iHost data center facility for client personnel with iHost supervision
- iHost technical support personnel provide 24 X 7 helpdesk, monitoring and alert response for environmental controls, security system, UPS and backup generator operation
iHost Solutions offers a high availability infrastructure and service through its significant investment in the tools necessary to follow best practices and the technical certification of all systems and network management engineers. iHost maintains high availability by focusing on many different aspects of network design, environmental controls, physical security, and customer support including:
- BGP Between multiple Tier 1 Internet Providers. In the event of carrier loss, automatic failover occurs to the available Internet Provider.
- Routable IP Addresses (owned by iHost Solutions and available for broadcast via any Internet provider)
- Internal Uptime Monitoring (PING/Traceroute)
- External Uptime Monitoring (3rd Party Monitoring – AlertSite)
- Point to Point Trunking for redundant failover (Optional)
- Multiple Data Centers
- Dedicated HVAC
- Raised Flooring
- HALON Fire Suppression
- Power/Environmental Monitoring
- Climate
- Humidity
- Air Flow
- Amperage Detection
- Remote Power Management (Optional)
- Failover UPS in the event of power disruption
- Failover Electrical Generator in the event of UPS disruption
- RAID hard drives with all dedicated servers and the hosted environment
- RAID 1 (Non-Database Systems – High Availability Mirroring)
- RAID 10 (Database Systems – High Availability Mirroring/Stripping)
- Redundant Power Supply (Optional)
- System Monitoring
- Customer System Monitoring (Optional)
- System Service Monitoring (Optional)
- Failed hardware replacement within 2 hours of reported failure
- In the event of catastrophic failure, replacement system available within 4 hours
- Video Monitoring
- Multiple Cameras Views for each data center
- 90 Day Retention
- Remote Security monitoring
- Motion sensor
- Door contact
- Card Reader/Security PIN access
- Access limited to authorized personnel. All additional access via escort.
- Nightly (or by customer administered schedule)
- Replicated to alternate data center
All systems within the iHost Solutions infrastructure are monitored 24 hours a day 7 days a week 365 days a year. In the event of an issue an alert is escalated to the iHost in-office technical support team between the hours of 8 am and 8 pm Monday thru Friday. After hours emergency alerts are escalated to on-call iHost personnel. For non-alert situations, our on-call team is available via contacting our remote after hours dispatch. Calls to the dispatch will be returned within 30 minutes of notification. In addition to problem technical support, iHost Solutions’ certified technicians and engineers are available to provide assistance in the design, management, and operation of hosted infrastructure.
Click here to receive a free quote for our Colocation Service or feel free to give us a call at (614) 985-0492 or (888) 985-0492.
|
HOME
